Holidays should be a time to wind down

That’s why, when others are shutting their doors, we’re opening ours. Whatever goes wrong these holidays, whether one of your staff members falls victim to ransomware, your website gets hacked, or your systems go AWOL, you can’t afford to wait. You want to know that you have access to rapid assistance to figure out what happened and get you back on track, and Fractl is here to help.

Why holiday support?

As they say, when the cat is away, the mice will play. We all hope that we can have a relaxing break when the holidays start. But, very quickly, things can take a turn for the worse when technology fails, or malicious groups attack us.

For peace of mind, we offer emergency holiday response to new customers starting at A$750 per week (ex GST). We have team ready to assist in an emergency. If an incident requires significant effort, our fixed hourly pricing ensures there are no surprises.

Cyber criminals don’t take breaks

We provide expert assistance throughout the holiday season so that you can get quick, timely help without worrying about who to call.

Scenarios we assist with

  • Your website is defaced, or goes down, and you can't figure out if you can get it back online or not. We can assist in figuring out if the website is recoverable, and take the necessary steps to do what is possible.

  • If one of your staff falls victim to a ransomware attack, we can assist in limiting the blast radius, but you'll need to act quickly. We can also assist with forensic analysis to help you understand what happened.

  • When scam emails from your legitimate accounts start arriving in others' mailboxes, you will need help ascertaining what data may have been lost so you can inform the relevant stakeholders. We help with both analysis as well as remediation.

  • There's nothing worse than a Christmas Day or New Years' Eve outage on core systems. When others are unavailable, we step in to determine the impact and plot a path forward to recovery.

  • When a laptop, phone or other device containing confidential information is stolen, you need to quickly get on top of it and minimise the risk to your organisation. We assist in determining the actions available to you to minimise exposure and plan a swift response.

  • When systems are not performing at their usual levels, this can be a sign of attack or imminent failure. We can assist with diagnosing the root cause and minimising the impacts on your business.

  • If a fire, flood or storm damages your property or systems, you want to ascertain the extent of the impact and get back up-and-running as quickly as possible. We help with immediate response, as well as planning for full recovery of services.

  • If your organisation’s confidential data ends up on the dark web or in a threat actor’s hands, you will need to determine where that data was leaked from, and how, in order to respond appropriately as required by law. We assist with forensic analysis to support you in your response.

  • Third-party providers may have breaches which have flow-on effects impacting your organisation. We can assist in measuring the impact of any breaches and ensuring that you construct a suitable and measured response.

  • If any of your staff fall for a social engineering attack and hand out their credentials, you need to respond quickly to minimise the risks to them and to your organisation. We assist in guiding you through the steps to ascertain any impacts and recover quickly.

Let’s Chat

Interested in a safety net for your organisation this holiday season? Reach out quickly before availability disappears.